Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

try and access bbc website and get redirected to hola, cant access any bbc site why?

  • 2 svar
  • 12 har detta problem
  • 1 visning
  • Senaste svar av edbcar

more options

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

Every time i try and get on to a bbc website i get redirected to hola even with links from webpages. I also had an rss link from the bbc news on the site bar in firefox this also takes me to hola, how do i stop this ?

Vald lösning

Is this a Firefox only problem, or does the same happen in Internet Explorer?

Assuming Firefox only, if you temporarily disable all of your extensions, does that make any difference? You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

After restarting Firefox, try http://www.bbc.co.uk/ again. Any change? If you still get redirected, could you reply with the specific URL?


Another thing to check would be your connection settings. Open this dialog:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox > Preferences > Advanced
(LINUX) Edit > Preferences > Advanced

On the Network mini-tab, click the Settings button. To use the default connection used by IE, choose "No Proxy" or "Use System proxy settings".

This might require a restart before it takes effect. Any difference?

Läs svaret i sitt sammanhang 👍 2

Alla svar (2)

more options

Vald lösning

Is this a Firefox only problem, or does the same happen in Internet Explorer?

Assuming Firefox only, if you temporarily disable all of your extensions, does that make any difference? You can do that here:

orange Firefox button (or Tools menu) > Add-ons > Extensions category

After restarting Firefox, try http://www.bbc.co.uk/ again. Any change? If you still get redirected, could you reply with the specific URL?


Another thing to check would be your connection settings. Open this dialog:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox > Preferences > Advanced
(LINUX) Edit > Preferences > Advanced

On the Network mini-tab, click the Settings button. To use the default connection used by IE, choose "No Proxy" or "Use System proxy settings".

This might require a restart before it takes effect. Any difference?

more options

Thanks it was the proxy settings that had hola the address in don't know how that got there, but the problem is now sorted by toggling the no proxy's button Thanks for your help Jscher 2000