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I had a problem with Firefox, so I uninstalled it and reloaded, now I get Your Firefox profile cannot be loaded. It may be missing or inaccessible

  • 5 svar
  • 1 har detta problem
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  • Senaste svar av thegeegs

thegeegs
thegeegs
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I have looked in the forums, and I found my "profile" folder, but the ini file and other things I was told to look for are not in it. I dont know whether deleting the whole folder and then reloading Firefox again will solve the problem and it will create a new profile or not. Can someone please help me with a step by step? Thanks!

I have looked in the forums, and I found my "profile" folder, but the ini file and other things I was told to look for are not in it. I dont know whether deleting the whole folder and then reloading Firefox again will solve the problem and it will create a new profile or not. Can someone please help me with a step by step? Thanks!

Alla svar (5)

philipp
philipp
  • Moderator
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hello thegeegs, what you could try is to press the windows-key+R and open %appdata%\Mozilla\Firefox\ - a folder should open up which should include a file named profiles.ini.

the error message you're receiving is usually triggered when the path to your profile specified in profiles.ini doesn't exist on your hard-drive.

you can rename the file to something like oldprofiles.ini & restart firefox - this should lead to a new profile being created.

ideato
ideato
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Hello thegeegs, the profiles.ini file it is not inside the profile folder .

it is in the profile folder path : %APPDATA%\Mozilla\Firefox

not in : C:\Documents and Settings\<Windows login/user name>\Application Data\Mozilla\Firefox\Profiles\<profile folder>

seek for something like the screeshot (in win xp like yours) and delete it

see also: Recovering important data from an old profile

Transferring data to a new profile - Firefox


thank you

thegeegs
thegeegs Frågans ägare
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Hi Phillip,

I went to the folder C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles and opened it but there is no file called "profiles", and only 2 .ini files, one for compatibility and the other for extensions. So what now?

Appreciate the help... I just want my Firefox back!

philipp
philipp
  • Moderator
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you could try to delete/rename the whole C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\ folder then. if this doesn't work, please right-click on the "%appdata%\Mozilla" folder, go to properties & make sure that any read-only protection for containing files and folders is turned off.

thegeegs
thegeegs Frågans ägare
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Phillip, YOU ARE THE MAN!!! Followed the instructions, actually did find a profiles.ini text file, renamed it and I am back! Lost a little stuff and my bookmarks arent really loading properly, but.... thanks!