Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox wizard does not show, just a security question window, and install fails, windows 7

kraftdinners
kraftdinners
more options

Am running win 7, trying to install FF, I do not get the Wizard window, just a window telling me that I do not have all the permissions to run this program, tho I can run as the current user, but selecting that button..FF does not install ??, and yes I am the administrator and current user ..

Am running win 7, trying to install FF, I do not get the Wizard window, just a window telling me that I do not have all the permissions to run this program, tho I can run as the current user, but selecting that button..FF does not install ??, and yes I am the administrator and current user ..

Alla svar (2)

philipp
philipp
  • Moderator
more options

hello, is there any change when you right-click the setup file & choose to run it as administrator?

kraftdinners
kraftdinners Frågans ägare
more options

Hi Phillip, thanks for the return, I eventually figured it out, I booted into safe mode and this time the wizard appeared and all was fine.. and to answer your reply, no it made no difference, as a password was required which I do not have, as I am the only user and the system is no password protected, , it did not make any difference as to running it as an admin or as the actual user, seems a daft way of having to go about installing the program.. Regards Alan