Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Email contact list is 1/2 gone. I import and it's there again, then it's gone again. Contact list shows up in Explorer, but not Firefox. How to fix?

thomas999
thomas999
more options

My contact list is half gone, the last half of the alphabet (all letters after "J"). I "import" my contacts from the same email account and magically they are all there again. However, when I click on Inbox and then go back to the Contact list, they are half gone again. When I open Internet Explorer, all of the contacts are there.

I'm In Firefox 22.0 and use Windows 7.

How do I get my contacts to stay put??

Thanks in advance for your help.

My contact list is half gone, the last half of the alphabet (all letters after "J"). I "import" my contacts from the same email account and magically they are all there again. However, when I click on Inbox and then go back to the Contact list, they are half gone again. When I open Internet Explorer, all of the contacts are there. I'm In Firefox 22.0 and use Windows 7. How do I get my contacts to stay put?? Thanks in advance for your help.

Alla svar (2)

kobe
kobe
more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Wesley Branton
Wesley Branton
more options

Does this problem still occur when you run Firefox in Safe Mode?

<center>Firefox Safe Mode </center>

Ändrad av Wesley Branton