Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Everytime i open firefox an add window comes up. It comes up on every page i goto. I cant get it turned off. what can I do?

  • 2 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av kobe

more options

Everytime i open firefox a little window with an add pops up at the bottom of my screen. i cant close it it will only let me click on hide window. If i push hide window it just hides part of it. It comes up on every page that i go to. i have tried changeing my settings and checking my add-ons and i cannot make it to where it dosnt come up. Please help.

Everytime i open firefox a little window with an add pops up at the bottom of my screen. i cant close it it will only let me click on hide window. If i push hide window it just hides part of it. It comes up on every page that i go to. i have tried changeing my settings and checking my add-ons and i cannot make it to where it dosnt come up. Please help.

Alla svar (2)

more options

hello, this sounds like a problem possibly caused by adware/malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options