Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

bought secondhand apple how do i change to delete old owner's information

  • 4 svar
  • 1 har detta problem
  • 6 visningar
  • Senaste svar av cor-el

redhorsewalking
redhorsewalking
more options

I've bought a secondhand Apple desktop and need to delete old owner's details and set mine to the computer especially when I plug in my iPhone/ 




             Name
           

           Firefox
         



             Version
           

           23.0.1
         



             User Agent
           

           Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0
I've bought a secondhand Apple desktop and need to delete old owner's details and set mine to the computer especially when I plug in my iPhone/ Name Firefox Version 23.0.1 User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:23.0) Gecko/20100101 Firefox/23.0

Alla svar (4)

kobe
kobe
more options

Does this apply to Firefox, for that create a new profile and delete his old one.

Wesley Branton
Wesley Branton
more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back soon.

the-edmeister
the-edmeister
  • Moderator
more options

Reset isn't going to delete all the old owner's private data.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is best to ask advice at a Mac oriented forum if you need to remove/modify data that is set at the OS level.

You can create a new Mac user account and delete the user account from the previous user get get rid of data stored in that account.

Specific data for Firefox can be reset by creating a new profile