Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

After updating Firefox to v24, I cannot get Mapquest to work. Is anyone else having this problem? Cleared cache, cookies, restarted, nothing helps.

  • 4 svar
  • 5 har detta problem
  • 1 visning
  • Senaste svar av maxherr

more options

Virtually any address I attempt to search receives an error message "We are having trouble retrieving your search results right now." I have no problem using Internet Explorer, so the problem is not necessarily Mapquest's

Virtually any address I attempt to search receives an error message "We are having trouble retrieving your search results right now." I have no problem using Internet Explorer, so the problem is not necessarily Mapquest's

Alla svar (4)

more options

I am also having some trouble on one or two other websites when it comes to making blog posts, which I now realize began after applying the v24 update.

Is there a way to revert to the earlier version of Firefox without doing a complete "System Restore" in Windows 7?

more options

I'm also having this problem, any answers?

more options

Mapquest uses a variety of external servers/services, so blocking "third party" cookies or scripts could impact the site's functionality. You might check that you are allowing third party cookies in these places:

If nothing leaps out as relevant, could you try the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

more options

No, the program was completely corrupted somehow. Reluctantly did a RESET and all seems well. Bookmarks and other attributes were preserved, so at least the RESET feature is reliable. Turned my add-ons back on and everything continues to work. Just something buggy about the upgrade on my laptop I guess.