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smoothwheel cant install

  • 3 svar
  • 2 har detta problem
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  • Senaste svar av bloodfalls

bloodfalls
bloodfalls
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After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

After updating firefox, the smoothwheel plugin that was installed is not installed. When i go to install smoothwheel, it asks to restart firefox, I click to restart and smoothwheel is still not installed. I can try to install it as many times as i can and it always does not install

Alla svar (3)

Andrew
Andrew
  • Moderator
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Hi!

Do you receive any error messages or similar? How do you know that it is no being installed after the restart? Have you tried rebooting your computer?

Thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search Bar to check if there is a compatibility update available.

This can also be a problems with preferences, see:

Ändrad av cor-el

bloodfalls
bloodfalls Frågans ägare
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I tried deleting the extensions.*, restarting firefox, and same thing - smoothwheel does not show up in extensions after installing smoothwheel and restarting firefox.

I managed to fix this issue. I had to uninstall and reinstall firefox. smoothwheel installed correctly first time.