Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

firefox won't start: profile can't be loaded--missing or inaccessible

  • 1 svar
  • 4 har detta problem
  • 2 visningar
  • Senaste svar av cor-el

bodanyliuk
bodanyliuk
more options

firefox won't start--have had problems for months with certain sites (secure banking and insurance sites) had to reset firefox several times to access sites. Happened again yesterday: reset and then couldn't load firefox with the above error meassages--tried solutions posted-nothing worked. Hate ie and chrome and your customer support has been very weak. Have a nice day.

firefox won't start--have had problems for months with certain sites (secure banking and insurance sites) had to reset firefox several times to access sites. Happened again yesterday: reset and then couldn't load firefox with the above error meassages--tried solutions posted-nothing worked. Hate ie and chrome and your customer support has been very weak. Have a nice day.

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/
  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
  • Use "Choose Folder" to recover an existing profile if there is still one present