We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Have cleared all the messages in my inbox except 1 which I can't remove. Err mess says disc is full but I cant compact bec it says another process is operating

  • 2 svar
  • 4 har detta problem
  • 1 visning
  • Senaste svar av johncsharp

more options

An old message is stuck in my inbox. No matter what I do it will not delete and I can no longer receive emails on this computer because I get this message: There is not enough disc space to download new messages. Try deleting old mail, emptying the Deleted folder, and compacting your mail folders, and then try again. I have cleared my delete and send files and substantially reduced my folders, but the same situation applies. I have tried to manually compact, but I then get the message that it cannot compact as another process is in operation. However, on my iphone or on another computer, I can still get updated emails.

An old message is stuck in my inbox. No matter what I do it will not delete and I can no longer receive emails on this computer because I get this message: There is not enough disc space to download new messages. Try deleting old mail, emptying the Deleted folder, and compacting your mail folders, and then try again. I have cleared my delete and send files and substantially reduced my folders, but the same situation applies. I have tried to manually compact, but I then get the message that it cannot compact as another process is in operation. However, on my iphone or on another computer, I can still get updated emails.

Vald lösning

try taking Thunderbird offline File menu (Alt+F) > offline > workoffline Close Thunderbird reboot your computer Restart Thunderbird and try compacting while Thunderbird is still offline.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

more options

Vald lösning

try taking Thunderbird offline File menu (Alt+F) > offline > workoffline Close Thunderbird reboot your computer Restart Thunderbird and try compacting while Thunderbird is still offline.

more options

Many thanks. I'll try that.