Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

i have been trying to upgrade to Firefox Ver 28, but after every restart it still shows version 27.0.1

more options

I had been using Firefox Ver 26 and with every restart of it, there was a prompt to upgrade to version 28. I tried installing the upgrade and even after restart, the older version continued. Therafter, I uninstalled Firefox and installed afresh with Ver 27.0.1 When I check for upgrade, it downloads some 15 mb file but continues with ver 27.0.7 even after restarting. Am I missing something?

I had been using Firefox Ver 26 and with every restart of it, there was a prompt to upgrade to version 28. I tried installing the upgrade and even after restart, the older version continued. Therafter, I uninstalled Firefox and installed afresh with Ver 27.0.1 When I check for upgrade, it downloads some 15 mb file but continues with ver 27.0.7 even after restarting. Am I missing something?

Vald lösning

  1. Download the installer for the language you're interested in.
  2. Exit Firefox.
  3. Uninstall Firefox from the Windows Control Panel. DO NOT check the option about removing your personal data and customizations.
  4. Run the installer you downloaded earlier.
Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

more options

Vald lösning

  1. Download the installer for the language you're interested in.
  2. Exit Firefox.
  3. Uninstall Firefox from the Windows Control Panel. DO NOT check the option about removing your personal data and customizations.
  4. Run the installer you downloaded earlier.