Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

ff ver 28 wont recognize new printer

  • 7 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av bitbyter

bitbyter
bitbyter
more options

I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

I was using a brother lazer printer HL1435 on my desktop using Windows XP pro. I installed a Kodak ESP3250 printer and all other programs accept the new default printer. When I went to about:config and searched for print I found only references to the Brother HL1435. I reset the print.printer reference and restarted Firefox. When I go to file print nothing happens. i went back to the config file and reset all items starting with print and restarted firefox. Firefox still will not print and the config file has no printer listed.

Vald lösning

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

Läs svaret i sitt sammanhang 👍 0

Alla svar (7)

ideato
ideato
more options

Hello bitbyter, please Reset all Firefox printer settings and check it again.

thank you

bitbyter
bitbyter Frågans ägare
more options

As I mentioned in the details I have already reset the firefox printer settings. The prefs.js file does not have any settings for a printer at all.

ideato
ideato
more options

Create a new Firefox profile and see if the issue exist.

thank you

bitbyter
bitbyter Frågans ägare
more options

I created a new profile firefox still does not recognize my printer.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
bitbyter
bitbyter Frågans ägare
more options

Vald lösning

I installed my printer into my laptop and firefox recognized it with no problem. Both my laptop and desktop are running Windows XP. I completly uninstalled firefox from my desktop and verified the profile files were gone then reinstalled and still the printer will not work. Ive had it with FF so I am uninstalling and going to chrome. Thanks for the suggestions.

bitbyter
bitbyter Frågans ägare
more options

Yesterday b4 installing chrome I tried one last thing. I deleted the entire Mossilla folder from my application data and Program files folder. Then I went to my backup files and copied these folders back. When i ran the program the printer now works. I was on version 26. When I let the program update to v28 it would not print so I went back to v26.