Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

The proxy server is refusing conections on my Nexus tablet.

  • 5 svar
  • 7 har detta problem
  • 11 visningar
  • Senaste svar av thefrostycat

thefrostycat
thefrostycat
more options

My son has a Nexus tablet that has Firefox on it. For the last two days he has been unable to use the internet because It keeps giving him the message,

"The proxy server is refusing connections. Check the proxy settings to make sure that they are correct. "

All the solutions I can find are for Android phones running Firefox or laptops running Firefox. They tell me to go places and click on things a tablet doesn't have. I tried using Chrome but got the same message. My Nexus is running fine. I set up both tablets so I don't understand why his is doing this. All his apps are working fine. It's just his internet access. How do I fix this?

My son has a Nexus tablet that has Firefox on it. For the last two days he has been unable to use the internet because It keeps giving him the message, "The proxy server is refusing connections. Check the proxy settings to make sure that they are correct. " All the solutions I can find are for Android phones running Firefox or laptops running Firefox. They tell me to go places and click on things a tablet doesn't have. I tried using Chrome but got the same message. My Nexus is running fine. I set up both tablets so I don't understand why his is doing this. All his apps are working fine. It's just his internet access. How do I fix this?

Vald lösning

Off-topic: but thefrostcat? Killer name!

On-topic: Glad guigs was able to get you fixed! :)

Läs svaret i sitt sammanhang 👍 0

Alla svar (5)

Moses
Moses
  • Moderator
more options

If Chrome is giving you this error too then it's not a problem with Firefox as Firefox can't affect Chrome. From what I can tell, it's a problem with your router. Can you access the Internet from your computer or does it give you the same issue?
Try restarting your router to see if that fixes it.

Ändrad av Moses

guigs
guigs
more options

Hi thefrostycat, It could also be the proxy set up on the network. There is an app for proxy settings: on the play store as well as an add on Proxy Selector

Android troubleshooting for GSM device(I do not know if your nexus is, most likely it is not): Access Point Name (APN). Go to Settings > Wireless and Networks > More > Mobile Networks > Access Point Names > [Your data APN] (your device's menu may differ slightly). Check the Proxy field.

thefrostycat
thefrostycat Frågans ägare
more options

Thanks for the help guys!

guigs2.....your answer took care of it. After I found out where/how to change the proxy setting, it worked great! Thank goodness I know what to do now since mine started doing it this morning! Thank you!

Moses
Moses
  • Moderator
more options

Vald lösning

Off-topic: but thefrostcat? Killer name!

On-topic: Glad guigs was able to get you fixed! :)

thefrostycat
thefrostycat Frågans ägare
more options

Moses....Thank you! Glad you like it. It's the first username I've ever had where I didn't get called "Dude" all the time. I got called Dude even when I used Lilibelle which was my granny's name.