Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I am a developer forgot my password and password reset email wasn't received

  • 2 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av zimous

zimous
zimous
more options

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons

Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com

Thanks for your help.

Hi, we got a plugin developer account on https://addons.mozilla.org/en-US/firefox/users/login?to=/en-US/developers/addons Unfortunately we forgot the password and tried to retrieve it via the password reset, but the email to reset password wasn't delivered. Tried few times today and yesterday. Our account email address is: marketing@avast.com Thanks for your help.

Vald lösning

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

Läs svaret i sitt sammanhang 👍 0

Alla svar (2)

the-edmeister
the-edmeister
  • Moderator
more options

Vald lösning

The Addons support forum is separate from the Mozilla products support forum. https://forums.mozilla.org/addons/

Try posting in the AMO Feedback and Support forum.

zimous
zimous Frågans ägare
more options

Hi, that was my first idea, but then I realized that I need to sign-in to post a question...;-( and if I cannot access my account.. At worst I will create a new one just for posting the question.

Martin