Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

I have two email accounts on TB, from the same provider, can delete messages from one but not the other.

  • 5 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av Pat

more options

Have two different email accounts on Thunderbird, one for business and one personal. They're both from my ISP, not from gmail or another outside provider. I can delete messages from the first one listed (my business) but not the second. It also stalls out when I try to run the delete spam option. (I don't get any spam on my business account, as I only use it for business, so it's not out there on the web.) Ideas?

Have two different email accounts on Thunderbird, one for business and one personal. They're both from my ISP, not from gmail or another outside provider. I can delete messages from the first one listed (my business) but not the second. It also stalls out when I try to run the delete spam option. (I don't get any spam on my business account, as I only use it for business, so it's not out there on the web.) Ideas?

Vald lösning

What OS and version of Thunderbird ? What type of mail account is used, Pop or IMAP ?

Läs svaret i sitt sammanhang 👍 0

Alla svar (5)

more options

What is your anti-virus software?

more options

BitDefender.

more options

Vald lösning

What OS and version of Thunderbird ? What type of mail account is used, Pop or IMAP ?

more options

I'm using Windows 8 (not 8.1) and whatever the latest Thunderbird version is. They're both IMAP accounts. I was using Windows Live, but I couldn't get that to work, so I switched to TB. It works JUST fine for the one account, but not the other! They're identical except for the "handle". Both off my local ISP, set them up at the same time.

more options

OK, I fixed it! I set the second one to "set as default" and now I can delete BOTH account's old emails. Don't know why that would make a difference, but it did, so I'm not going to mess with it.