This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't find my outlook express address book after successfully migrating it from the old computer. The "address book" tab shows only empty local address book.

  • 2 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by Donna

more options

I am moving from a Windows XP computer to a Windows 7 computer. My old computer had Outlook Express. I successfully migrated my emails and archived emails to Thunderbird on the new computer. I also migrated the Outlook Express address book, using an external hard drive, but I have not been able to figure out how to find the Outlook Express address book in Thunderbird. The only way I have been able to find the Outlook Express address book, is to go to "tools" and "import" and then import the Outlook Express address book again. When I do that, the Outlook Express address book shows up, with duplicate entries (because I've now imported it twice). And when the Outlook Express address book shows up, it functions properly and I can use it to send emails. But once I close the Outlook Express address book, I cannot find it again. I see from other posts that the "address book" tab in Thunderbird should open a window that has a list of available address books on the left side. But that window in my computer does not show a list of address books. There is just a blank window for the personal address book (it has no contacts in it) and there is nothing on the left side.

I am moving from a Windows XP computer to a Windows 7 computer. My old computer had Outlook Express. I successfully migrated my emails and archived emails to Thunderbird on the new computer. I also migrated the Outlook Express address book, using an external hard drive, but I have not been able to figure out how to find the Outlook Express address book in Thunderbird. The only way I have been able to find the Outlook Express address book, is to go to "tools" and "import" and then import the Outlook Express address book again. When I do that, the Outlook Express address book shows up, with duplicate entries (because I've now imported it twice). And when the Outlook Express address book shows up, it functions properly and I can use it to send emails. But once I close the Outlook Express address book, I cannot find it again. I see from other posts that the "address book" tab in Thunderbird should open a window that has a list of available address books on the left side. But that window in my computer does not show a list of address books. There is just a blank window for the personal address book (it has no contacts in it) and there is nothing on the left side.

Chosen solution

in the address book View menu (alt+V) > Layout > directory pane.

Read this answer in context 👍 3

All Replies (2)

more options

Suluhisho teule

in the address book View menu (alt+V) > Layout > directory pane.

more options

Thank you. That solved the problem. So simple but it wasn't intuitive to me.