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What has happened to my folders?

  • 1 jibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by Matt

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Started Thunderbird and there were no folders, no mail, nothing. It was like a new installation. Did manage to set up an account and retrieve messages from mail server. What as happend to my previous folders and messages?

Started Thunderbird and there were no folders, no mail, nothing. It was like a new installation. Did manage to set up an account and retrieve messages from mail server. What as happend to my previous folders and messages?

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