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Video times out on hosted website with Auto-detect proxy settings enabled

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  • Last reply by user633449

kconti
kconti
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When going to our companies website our EMBEDDED youtube videos on the site fail to load while on our physical network (using proxy Auto-detect). The video works fine while on the wireless, or using Internet Explorer (w/autodetect).

However, if you manually enter the youtube links in the browser, the video works fine.

When the Firefox proxy is set to manual - the site and video works just fine.

When the IE proxy is set to autodetect - the video works just fine.

I used wireshark to figure out what is going on. The when clicking the video it tries to go straight out (not using the proxy) when it should actually use the proxy.

Our company cannot view our videos on our own network using this browser - PLEASE fix auto-detect bug.


MORE INFO: - We have a Dansguardian/Squid proxy setup - non-transparent. - We use WPAD file

Please let me know how we can resolve this issue without coding our videos to pop out into a new window (ruins the look and feel of the site).

-Kyle

When going to our companies website our EMBEDDED youtube videos on the site fail to load while on our physical network (using proxy Auto-detect). The video works fine while on the wireless, or using Internet Explorer (w/autodetect). However, if you manually enter the youtube links in the browser, the video works fine. When the Firefox proxy is set to manual - the site and video works just fine. When the IE proxy is set to autodetect - the video works just fine. I used wireshark to figure out what is going on. The when clicking the video it tries to go straight out (not using the proxy) when it should actually use the proxy. Our company cannot view our videos on our own network using this browser - PLEASE fix auto-detect bug. MORE INFO: - We have a Dansguardian/Squid proxy setup - non-transparent. - We use WPAD file Please let me know how we can resolve this issue without coding our videos to pop out into a new window (ruins the look and feel of the site). -Kyle

All Replies (1)

user633449
user633449
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Can you try with a modern version of Firefox? like 31? Update Firefox to the latest release