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Why are my PDF files so big when I open them or when I print them out? I only see and print half of the document, didn't have any problem on internet explorer

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  • Last reply by guigs

efacg
efacg
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I was trying to print something from the internet and when I did what came out was half of the document. What should have been printed in 1 sheet of paper was printed in 2 and it was only half of the document because the letters and images were too large.

I noticed that when I saved the document from the Internet to my folder the document was in half. I tried to save it again but it didn't work. I tried to fix the printer to see if that was the reason but still I continued to see only half of the document. I tried printing again but still the same thing happened.

I thought it was a problem with my printer but then I remembered that the same thing happened with other PDFs files. I then tried the same thing on Internet Explorer and when I saved the document I saved the whole document not only half of it and the letters and images where not large like when I used Mozilla. I was also able to print the whole document in 1 sheet of paper.

I don't how to solve this problem, thank you for your help and attention

I was trying to print something from the internet and when I did what came out was half of the document. What should have been printed in 1 sheet of paper was printed in 2 and it was only half of the document because the letters and images were too large. I noticed that when I saved the document from the Internet to my folder the document was in half. I tried to save it again but it didn't work. I tried to fix the printer to see if that was the reason but still I continued to see only half of the document. I tried printing again but still the same thing happened. I thought it was a problem with my printer but then I remembered that the same thing happened with other PDFs files. I then tried the same thing on Internet Explorer and when I saved the document I saved the whole document not only half of it and the letters and images where not large like when I used Mozilla. I was also able to print the whole document in 1 sheet of paper. I don't how to solve this problem, thank you for your help and attention

All Replies (1)

guigs
guigs
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Hi efacg, Most printing issues are solved by resetting the Printing preferences. When you print from Firefox and you click on the down arrow, do you see Defualt and Firefox? Please make changes to the preferences here and preview the document.

If this continues to be an issue please also see Fix printing problems in Firefox

If there are any other questions, please do not hesitate to ask, we are here to help.