We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to auto update ESR 24 to 31 ESR

  • 5 majibu
  • 17 wana tatizo hili
  • 15 views
  • Last reply by James

more options

In our IT environment we have enabled auto update for Firefox ESR 17.0.6 but it has been updated to version 24.0.7 ESR, however it should be auto update to version 31 ESR. Please update us if any modification needs to be done or its a know issue.

In our IT environment we have enabled auto update for Firefox ESR 17.0.6 but it has been updated to version 24.0.7 ESR, however it should be auto update to version 31 ESR. Please update us if any modification needs to be done or its a know issue.

All Replies (5)

more options

hello sathishsivaraj, this is the expected behaviour, since there is an overlapping period of two release cycles where both ESR versions (24 & 31) will be supported. there will be another 24.8.0 and then the migration to ESR 31 via auto-update will happen mid-october: https://www.mozilla.org/en-US/firefox/organizations/faq/

more options

Thank you for your update Phillip.

more options

https://wiki.mozilla.org/Enterprise/Firefox/ExtendedSupport:Proposal

I believe the auto update won't happen until ESR 31.2.0. There is a "qualifying" period with ESR 31.0.0 and 31.1.0

more options

I noticed that 31.1 ESR is currently available on Sept-15-2014 from mozilla "https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/" but my Mac which is running 24.8ESR will not update to that version?

more options

Likely not until the old 24 ESR is done with as last update may be 24.9.0esr.

The page to get current 31.1.0esr and 24.8.0esr is at https://www.mozilla.org/en-US/firefox/organizations/all/