Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My Firefox won't completely start up and the window that opens is unresponsive, black and shows zero toolbars

  • 1 jibu
  • 1 ana tatizo hili
  • 6 views
  • Last reply by philipp

MaggieMarx
MaggieMarx
more options

My cursor also changes to the text cursor when I try to click anywhere on the page.

My cursor also changes to the text cursor when I try to click anywhere on the page.

Chosen solution

hello MaggieMarx, please update to Firefox 33.0.1 here: https://www.mozilla.org/firefox/all/

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Suluhisho teule

hello MaggieMarx, please update to Firefox 33.0.1 here: https://www.mozilla.org/firefox/all/