This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 2 majibu
  • 2 wana tatizo hili
  • 11 views
  • Last reply by FredMcD

Chaveli
Chaveli
more options

Playing Farmville 2 game on Facebook Firefox is not working; flashing, jumping and after that.....crashing all the time. I cannot play.

Playing Farmville 2 game on Facebook Firefox is not working; flashing, jumping and after that.....crashing all the time. I cannot play.

All Replies (2)

CoryMH
CoryMH
more options

Hello,

Try clearing your cache:

  • History (or New Fx Menu > History) > Clear Recent History
  • Select "Everything" in the dropdown menu, but deselect all the checkboxes except Cookies and Cache
  • Then click Clear Now

Please go through the article Fix problems with Facebook games, chat and more and see if it helps.

For more information about cookies and cache, see:

FredMcD
FredMcD
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.