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Shockwave flash is crashing as soon as I start playing anything online. And if the video somehow plays, it crashes as soon as I try to watch fullscreen. Help

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  • Last reply by James

sbhat
sbhat
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I am using Firefox 34 and shockwave player 16. Both are the most recent updates available. But shockwave player crashes as soon as I try to watch any video online. I hAve tried all the suggestions in Adobe and mozilla forums but nothing helps. Recently, I cannot even watch the video fullscreen. A window pops up saying security error #2152: media cannot be played fullscreen. Earlier this was occasional but now it is regular and every time I try the same happens. I have tried creating profile and restarting firefox. The hardware acceleration mode is unchecked and firefox is running in safe mode. Real player is also disabled. Please help.

I am using Firefox 34 and shockwave player 16. Both are the most recent updates available. But shockwave player crashes as soon as I try to watch any video online. I hAve tried all the suggestions in Adobe and mozilla forums but nothing helps. Recently, I cannot even watch the video fullscreen. A window pops up saying security error #2152: media cannot be played fullscreen. Earlier this was occasional but now it is regular and every time I try the same happens. I have tried creating profile and restarting firefox. The hardware acceleration mode is unchecked and firefox is running in safe mode. Real player is also disabled. Please help.

All Replies (2)

guigs
guigs
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Try these steps: http://mzl.la/MJCpZW It includes resetting zoom and disabling hardware acceleration.

James
James
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Note that Shockwave Flash player and Shockwave (director) player are not the same thing. In this case you are referring to the Flash Player.

http://www.adobe.com/products/flashplayer.html http://www.adobe.com/products/shockwaveplayer.html