Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I allow a websites video to use full screen after I accidentally had Firefox remember to deny access?

  • 2 majibu
  • 31 wana tatizo hili
  • 1 view
  • Last reply by Peregrina

more options

I accidentally had Firefox remember to deny access to let videos go full screen in a particular website. I cannot find where those settings are stored. The accidental selection of having Firefox remember to deny access to let the videos on the page in question to go full screen does seem to be specific to Firefox, since they will go full screen from that page if I use Safari. I tried the solution in the section entitled: "Disable Flash hardware acceleration" on https://support.mozilla.org/en-US/kb/flash-video-wont-play-full-screen which seemed to be the closest to what might be helpful in what I could find by searching Firefox help, but that did not work as I described in my feedback for that page: "I have the latest version of Adobe Flash Player. I went to the page where I cannot get the video to go full screen, but when I hold down "Ctrl" and click on the video I do not see a context menu that includes "Settings" as an option, instead I only see a box that says "About JW Player 6.8.4616 (Premium edition)". I know that I have to change the settings because I accidentally told it to remember to deny access to full screen for videos on this page, but I cannot figure out how to get to the settings and this solution didi not work." If anyone knows how I can go about to get Firefox to once again allow videos to go full screen from this page, I would really appreciate your help. Thanks.

I accidentally had Firefox remember to deny access to let videos go full screen in a particular website. I cannot find where those settings are stored. The accidental selection of having Firefox remember to deny access to let the videos on the page in question to go full screen does seem to be specific to Firefox, since they will go full screen from that page if I use Safari. I tried the solution in the section entitled: "Disable Flash hardware acceleration" on https://support.mozilla.org/en-US/kb/flash-video-wont-play-full-screen which seemed to be the closest to what might be helpful in what I could find by searching Firefox help, but that did not work as I described in my feedback for that page: "I have the latest version of Adobe Flash Player. I went to the page where I cannot get the video to go full screen, but when I hold down "Ctrl" and click on the video I do not see a context menu that includes "Settings" as an option, instead I only see a box that says "About JW Player 6.8.4616 (Premium edition)". I know that I have to change the settings because I accidentally told it to remember to deny access to full screen for videos on this page, but I cannot figure out how to get to the settings and this solution didi not work." If anyone knows how I can go about to get Firefox to once again allow videos to go full screen from this page, I would really appreciate your help. Thanks.

Chosen solution

With the page you want to change preferences for open, hit Command+I to open the Page Info dialog. You can also click on the website's icon in the address bar and hit "More Information…".

Once you're in Page Info, go to Permissions, and have a look for the "Enter Fullscreen" setting.

Read this answer in context 👍 20

All Replies (2)

more options

Suluhisho teule

With the page you want to change preferences for open, hit Command+I to open the Page Info dialog. You can also click on the website's icon in the address bar and hit "More Information…".

Once you're in Page Info, go to Permissions, and have a look for the "Enter Fullscreen" setting.

more options

Thank you! Thank you! Thank you!