This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after updating today (12/13/14) firefox can't connect at all to anywhere (IE working fine) - firefox reset, PC reset and removal of all extansions didn't help

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by philipp

more options

Just updated Firefox - now It will not connect to anything. I RESET firefox, rebooted the PC, disabled all extensions and changed the proxy settings to no proxy. IE working fine.

Just updated Firefox - now It will not connect to anything. I RESET firefox, rebooted the PC, disabled all extensions and changed the proxy settings to no proxy. IE working fine.

Chosen solution

hello dbernarducci, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox

Read this answer in context 👍 0

All Replies (1)

more options

Suluhisho teule

hello dbernarducci, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox