This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to get my badges into the backpack

  • 1 jibu
  • 2 wana tatizo hili
  • 2 views
  • Last reply by Andrew

more options

Hello!

I'm trying to load the badges from a course I recently did to my backpack

After log in with my account (the same from where I did the course) I could read: "You are about to send 1 badge to your Mozilla Backpack at backpack.openbadges.org."

but after that, I'm getting a message saying: "It appears that the "badge_name" badge was not awarded to you (my_email_account). You didn't add any open badges to your backpack."

I tried from different browsers and devices (what shouldn't make any diference) days and hours, getting the same result.I have more badges from the same academy (google academy) and all of them are resulting on the same reouble. Any idea of what could be happening?

Thanks in advance for your ideas..

Hello! I'm trying to load the badges from a course I recently did to my backpack After log in with my account (the same from where I did the course) I could read: "You are about to send 1 badge to your Mozilla Backpack at backpack.openbadges.org." but after that, I'm getting a message saying: "It appears that the "badge_name" badge was not awarded to you (my_email_account). You didn't add any open badges to your backpack." I tried from different browsers and devices (what shouldn't make any diference) days and hours, getting the same result.I have more badges from the same academy (google academy) and all of them are resulting on the same reouble. Any idea of what could be happening? Thanks in advance for your ideas..

All Replies (1)

more options

Please visit the #mozillians channel on irc.mozilla.org for better assistance.