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When using unified folders, not all emails are downloaded

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  • Last reply by nyrainman

nyrainman
nyrainman
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When using unified folders, email accounts that are setup with subfolders do not download emails properly. There are times where I receive emails that are dated from the day before. For example, I have and account that should receive emails 3-4 times daily but days will go by with no emails and the next day they all come in with dates from 2 different days. This happens with all accounts having sub folders using the unified folder setup. Please advise - thank you.

When using unified folders, email accounts that are setup with subfolders do not download emails properly. There are times where I receive emails that are dated from the day before. For example, I have and account that should receive emails 3-4 times daily but days will go by with no emails and the next day they all come in with dates from 2 different days. This happens with all accounts having sub folders using the unified folder setup. Please advise - thank you.

All Replies (2)

Matt
Matt
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  • Top 10 Contributor
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is it only the unified folders? if you change to ALL are the mails there?

Modified by Matt

nyrainman
nyrainman Mwenye swali
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Same thing if set to ALL - There is a delay in downloading or calling in of emails in subfolders. If I click on the subfolder, the emails are called into Thunderbird immediately. If I do not click on any folders I receive most of my emails but the ones to subfolders are delayed sometimes up to 24 hours before I receive them.