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you say to lick on signin-does,nt exist, then you say then say unlink this device to reset does not exist.

  • 7 majibu
  • 1 ana tatizo hili
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  • Last reply by eramonas

eramonas
eramonas
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trying to sync my desktop V 35, with new android note 4 firefox; Will not sync. Your help directions are inaccurate: You tell me to Unlink, go to menu and Click the menu button New Fx Menu and choose Options. Select the Sync panel. In the Sync panel click Unlink This Device. (THIS LINE DOES NOT EXIST) tHE SNIP BELOW says my email is not verified, have done it 4 times. When we get there what goes in device name? phone model I am sending too??? Is a separate app required to make this happen? If I can't get this done, I will need to switch to chrome already preloaded on the Note, might be a lot less hassel.

trying to sync my desktop V 35, with new android note 4 firefox; Will not sync. Your help directions are inaccurate: You tell me to Unlink, go to menu and Click the menu button New Fx Menu and choose Options. Select the Sync panel. In the Sync panel click Unlink This Device. (THIS LINE DOES NOT EXIST) tHE SNIP BELOW says my email is not verified, have done it 4 times. When we get there what goes in device name? phone model I am sending too??? Is a separate app required to make this happen? If I can't get this done, I will need to switch to chrome already preloaded on the Note, might be a lot less hassel.
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All Replies (7)

the-edmeister
the-edmeister
  • Moderator
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You're not going to see Unlink while that message appears in the Sync tab. You need to verify your email address.

eramonas
eramonas Mwenye swali
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email verification was sent 4 times and the comment remained

the-edmeister
the-edmeister
  • Moderator
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Sorry, I have never seen that message in Sync options. Was a message sent to that email address for you to respond to in some manner?

eramonas
eramonas Mwenye swali
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NO there was not, just click the verify button and nothing happens, click ok and nothing happens.

the-edmeister
the-edmeister
  • Moderator
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See if you can log in to the Firefox Accounts server. https://accounts.firefox.com/signin


Is that a new account? If so, did you receive the verification email for the new account and click on the verification link? https://support.mozilla.org/en-US/kb/how-set-and-use-firefox-accounts-mozilla-services

eramonas
eramonas Mwenye swali
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I can log into the server. The account is there so it is not new. If a verification email could be sent/resent and lets try it again see if it works

eramonas
eramonas Mwenye swali
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I have an email verification for add ons, the was sent and took me to ad ons page. Still the sync issue