This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

File names aren't shown in file browser when uploading or downloading documents

  • 2 majibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by FredMcD

coffeeorsomething
coffeeorsomething
more options

When I try to upload or download a document, on various websites, the file browser window that pops up has no file names or any other information other than the icons. Mousing over a file brings up the size, date modified etc but not the file name. If I right-click the icon and open up the file properties, all the information is there except the file name, which is blank. Changing the view (list vs icons, for instance) changes nothing. Am using Firefox 35 and Windows 8. Problem did not occur with earlier versions of Firefox.

When I try to upload or download a document, on various websites, the file browser window that pops up has no file names or any other information other than the icons. Mousing over a file brings up the size, date modified etc but not the file name. If I right-click the icon and open up the file properties, all the information is there except the file name, which is blank. Changing the view (list vs icons, for instance) changes nothing. Am using Firefox 35 and Windows 8. Problem did not occur with earlier versions of Firefox.

All Replies (2)

coffeeorsomething
coffeeorsomething Mwenye swali
more options

Also, I already tried uninstalling and reinstalling Firefox and restarting my computer

FredMcD
FredMcD
more options

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

When the window comes up, what view are you using? Have you tried to change the view? At the end of the input field, can you select all files?