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aol has locked up firefox browser and uninstall does not help

clayhuebner
clayhuebner
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Mistakenly downloaded a firefox update on aol. Screen locks up with a window I can't close. Can't access anything else on browser page. Tried uninstall and reloaded firefox from another browser. Sreen comes up in the same mode.

Mistakenly downloaded a firefox update on aol. Screen locks up with a window I can't close. Can't access anything else on browser page. Tried uninstall and reloaded firefox from another browser. Sreen comes up in the same mode.

Chosen solution

try disabling all add-ons see if this fixes then enable one at a time to see if there is a conflict with one

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All Replies (3)

Ian Broo
Ian Broo
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Suluhisho teule

try disabling all add-ons see if this fixes then enable one at a time to see if there is a conflict with one

clayhuebner
clayhuebner Mwenye swali
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clayhuebner said

Mistakenly downloaded a firefox update on aol. Screen locks up with a window I can't close. Can't access anything else on browser page. Tried uninstall and reloaded firefox from another browser. Sreen comes up in the same mode.
clayhuebner
clayhuebner Mwenye swali
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Got it in one. Thanks!