This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Upgrade from 3.6.27 to 36.0.4 loses all bookmarks

  • 2 majibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by cor-el

wupa
wupa
more options

I installed the mac version of Firefox 36.0.4 over the old, existing Firefox 3.6.27, and none of the bookmarks or history was preserved. I then attempted to restore from one of the recent backup files within the bookmarks library window, but Firefox 36.0.4 reported the files as corrupted/unreadable. Furthermore, I attempted to import a bookmarks.html file that I had saved just prior to upgrading 36.0.4, but that had no effect. The bookmarks.html file is definitely readable and correct. It even opens as a web page within 36.0.4, but 36.0.4 refuses to import it. As a result of these problems, I was forced to use Time Machine and revert back to the v3.6.27 application. Is there a more robust way to migrate the bookmarks from 3.6.27? Thanks.

I installed the mac version of Firefox 36.0.4 over the old, existing Firefox 3.6.27, and none of the bookmarks or history was preserved. I then attempted to restore from one of the recent backup files within the bookmarks library window, but Firefox 36.0.4 reported the files as corrupted/unreadable. Furthermore, I attempted to import a bookmarks.html file that I had saved just prior to upgrading 36.0.4, but that had no effect. The bookmarks.html file is definitely readable and correct. It even opens as a web page within 36.0.4, but 36.0.4 refuses to import it. As a result of these problems, I was forced to use Time Machine and revert back to the v3.6.27 application. Is there a more robust way to migrate the bookmarks from 3.6.27? Thanks.

All Replies (2)

philipp
philipp
  • Moderator
more options

hello wupa, you can try to export your bookmarks as html file to import in a later version of the browser: Export Firefox bookmarks to an HTML file to back up or transfer bookmarks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Importing the HTML file that was created with Firefox 3.6 should work. If you have copied or use the places.sqlite file from that 3.6 version then there are likely problems because of the large difference between the two Firefox versions. Make sure not to start Firefox with the current release, but to use the Profile Manager to create a new profile to have a fresh start.

If you are using a places.sqlite version from Firefox 3.6 then you need to remove this file including possible sqlite-wal and sqlite-shm and possibly other places.sqlite files.

You can check for problems with the places.sqlite database file in the Firefox profile folder.