Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Trying to get rid of annoying pop-up, I selected deny full screen and "remember" in You Tube and cannot get full screen anywhere or change it back. How?

  • 2 majibu
  • 1 ana tatizo hili
  • 2 views
  • Last reply by cor-el

Macom
Macom
more options

I was trying to get rid of annoying pop-up on You Tube and in frustration I selected deny full screen and "remember" and now cannot get full screen anywhere or change it back. How do I do that? I read the thread here with the same problem and the solution included hit "Command+I" and so forth. How do I do that? What is "Command" and is that the letter "i" or "L" or the number "!"?

I was trying to get rid of annoying pop-up on You Tube and in frustration I selected deny full screen and "remember" and now cannot get full screen anywhere or change it back. How do I do that? I read the thread here with the same problem and the solution included hit "Command+I" and so forth. How do I do that? What is "Command" and is that the letter "i" or "L" or the number "!"?

Chosen solution

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab
Read this answer in context 👍 0

All Replies (2)

Machine Master
Machine Master
more options

Hello,

You can press F11 in your keyboard to enable the fullscreen.

Also, try Firefox in Safe Mode to see if the issue still persists.

Please note: Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most browser extensions.

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

Click the menu button > click Help and select Restart with Add-ons Disabled.

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the link below to troubleshoot add-ons and extensions: https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Hope this helps!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

You can inspect and manage permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Go to the Permissions tab (Tools > Page Info > Permissions) to check the permissions for the domain in the currently selected tab