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Firefox crashes

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  • Last reply by cor-el

mikeparamo
mikeparamo
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Going through email on aol, and/or surfing, my computer hpG72-257cl notebook (Windows 7) starts hanging, then it crashes. The report ID is igd10umd32.dll@0x280a1, and cdcba4d4-6660-4e5b-928e-bac9f2150523. Interestingly, on the report id page, my OS is listed as Windows NT. At any rate, I don't know if the numbers below are helpful, but I included them. Thanks, Mike

MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Going through email on aol, and/or surfing, my computer hpG72-257cl notebook (Windows 7) starts hanging, then it crashes. The report ID is igd10umd32.dll@0x280a1, and cdcba4d4-6660-4e5b-928e-bac9f2150523. Interestingly, on the report id page, my OS is listed as Windows NT. At any rate, I don't know if the numbers below are helpful, but I included them. Thanks, Mike MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IP] : 2 : 2 : MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

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cor-el
cor-el
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  • bp-cdcba4d4-6660-4e5b-928e-bac9f2150523
  • Firefox 38.0.1 Crash Report [@ igd10umd32.dll@0x280a1 ]

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.