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embedded video does not appear in the web page I am viewing

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  • Last reply by cor-el

ne99
ne99
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I just get a blank space where the video should be. The only way I can see the video (that I know of) is to right click the space - I have to guess where it should be - and select "inspect element" then copy and paste the URL - usually but not always youtube - into the address bar.

Viewing the page in Opera and the page behaves as it should.

If I can't get an answer I will have to change my browser!!!

I just get a blank space where the video should be. The only way I can see the video (that I know of) is to right click the space - I have to guess where it should be - and select "inspect element" then copy and paste the URL - usually but not always youtube - into the address bar. Viewing the page in Opera and the page behaves as it should. If I can't get an answer I will have to change my browser!!!

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window