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I am not able to open or login to few sites

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  • Last reply by FredMcD

2talk2me
2talk2me
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I am not able to open my yahoo mail,bank sites or government passport site last few days.It lets me open yahoo.com but when i click on mail it doesn't move ahead.Same goes with bank.It allows me to open a bank site but when i choose net banking login it doesn't take me through.Please help me resolve this. Thanks.

I am not able to open my yahoo mail,bank sites or government passport site last few days.It lets me open yahoo.com but when i click on mail it doesn't move ahead.Same goes with bank.It allows me to open a bank site but when i choose net banking login it doesn't take me through.Please help me resolve this. Thanks.

All Replies (2)

Wesley Branton
Wesley Branton
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

FredMcD
FredMcD
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Security Issue: Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Some of those problems can be caused by Java (not javascript)

Java Downloads for All Operating Systems


Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 40