This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am changing email provider, and I don't want to lose my old emails when Thunderbird syncs to the new provider. How do I insure that I do not lose my old email

  • 1 jibu
  • 1 ana tatizo hili
  • 4 views
  • Last reply by christ1

leguardian
leguardian
more options

My email address is not changing, but my service provider is. I want to make sure that none of my existing emails are lost when I synchronize to the new service provider. There are a number of us with this problem. Before changing the providers, Thunderbird would update the email everyday so that it mirrored what was stored on the server. Obviuosly, I don't want to lose all my existing emails on my computer when I sync to a new provider. Is ther some way to only download the new email, and not delete the emails on my computer?

My email address is not changing, but my service provider is. I want to make sure that none of my existing emails are lost when I synchronize to the new service provider. There are a number of us with this problem. Before changing the providers, Thunderbird would update the email everyday so that it mirrored what was stored on the server. Obviuosly, I don't want to lose all my existing emails on my computer when I sync to a new provider. Is ther some way to only download the new email, and not delete the emails on my computer?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Can you confirm your account type - POP or IMAP?