This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get the following error message: An error occcurred with the POP3 mail server. Mail server mail.comcast.net replied:

  • 3 majibu
  • 7 wana tatizo hili
  • 17 views
  • Last reply by bignome

bignome
bignome
more options

I have used Thunderbird for years with no problem. I am using version 2.0.0.24. I have four email identities. Starting yesterday, none of my accounts can get mail. I get the following error: An error occcurred with the POP3 mail server. Mail server mail.comcast.net replied:

I have deleted the passwords for each account because I read on this forum that this could be the problem. Now, however, it doesn't even prompt me for a password. I just get the error message. I tried to update the Thunderbird software. It says no update available. Then I downloaded and installed the latest version of Thunderbird. Same problem.

I am able to get my email on the Comcast server and on my cell phone but Thunderbird will not work. I would appreciate any help.

I have used Thunderbird for years with no problem. I am using version 2.0.0.24. I have four email identities. Starting yesterday, none of my accounts can get mail. I get the following error: An error occcurred with the POP3 mail server. Mail server mail.comcast.net replied: I have deleted the passwords for each account because I read on this forum that this could be the problem. Now, however, it doesn't even prompt me for a password. I just get the error message. I tried to update the Thunderbird software. It says no update available. Then I downloaded and installed the latest version of Thunderbird. Same problem. I am able to get my email on the Comcast server and on my cell phone but Thunderbird will not work. I would appreciate any help.

Chosen solution

Simply mark it as 'Solved'. For the benefit of others you may want to mention how you solved it. Thank you.

Read this answer in context 👍 1

All Replies (3)

bignome
bignome Mwenye swali
more options

I am the original poster. My problem is resolved but I cannot find a way to delete the post. Thanks anyway.

christ1
christ1
  • Top 25 Contributor
more options

Suluhisho teule

Simply mark it as 'Solved'. For the benefit of others you may want to mention how you solved it. Thank you.

bignome
bignome Mwenye swali
more options

Thanks. Somehow my lan connection had changed from my home network to unknown public network. I don't know why that would cause this problem but once I corrected it Thunderbird worked normally again.