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Updated my plug - ins and now videos don't work. Mozilla said I had to so now I am stuck.

jrrozier
jrrozier
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Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

Firefox would not open videos saying plugins were out of date. I have updated them but now no videos play in firefox on CNN's site.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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It seems that you have two different Flash plugins. Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.