This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

On screen keyboard now working on Surface Pro 3

  • 3 majibu
  • 268 wana tatizo hili
  • 2 views
  • Last reply by adskee

adskee
adskee
more options

I have upgraded to Windows 10 and moved from Chrome to Firefox. However when I select any text input field in Firefox, the on screen keyboard will not appear when I'm in Tablet Mode without a physical keyboard attached. The on screen keyboard works fine in all other apps.

I didn't have Firefox before the upgrade to Windows 10 so not sure if it's related to this or not.

I have upgraded to Windows 10 and moved from Chrome to Firefox. However when I select any text input field in Firefox, the on screen keyboard will not appear when I'm in Tablet Mode without a physical keyboard attached. The on screen keyboard works fine in all other apps. I didn't have Firefox before the upgrade to Windows 10 so not sure if it's related to this or not.

Chosen solution

thanks for bringing this up, i can reproduce it on a device with a pen input (regardless if win10 is in tablet mode or not) and will file a bug report for it.

edit: turns out this is already worked on in bug #1007063

Read this answer in context 👍 2

All Replies (3)

adskee
adskee Mwenye swali
more options

I spoke to Microsoft Surface Support today. They said the issue is because Firefox have not released an update for Windows 10. Chrome did it yesterday but Firefox haven't yet. They said this would fix the problem. Don't know if it's true or not.

philipp
philipp
  • Moderator
more options

Suluhisho teule

thanks for bringing this up, i can reproduce it on a device with a pen input (regardless if win10 is in tablet mode or not) and will file a bug report for it.

edit: turns out this is already worked on in bug #1007063

Modified by philipp

adskee
adskee Mwenye swali
more options

Thanks Philip, that bug report made interesting reading. Sounds like a complicated issue. The developers provided a short term workaround near the bottom of the thread, so that was really useful.