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Firefox crashed - clean install didn't help

Gea_T
Gea_T
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Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs:

Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Firefox crashes a few second after I start it. A crash report is submitted each time. Here are the 5 last IDs: Crash ID: bp-4b27730b-61c7-4bf5-b779-e87662151208 Crash ID: bp-fc310ba0-0916-413a-84d6-5adb52151208 Crash ID: bp-9e05d394-ac66-41d2-8a89-e21e52151208 Crash ID: bp-9ba5c0fd-388a-4f18-9baf-437822151208 Crash ID: bp-d5d748bc-8d17-44ff-abce-eade52151208

Chosen solution

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

Read this answer in context 👍 2

All Replies (3)

Wesley Branton
Wesley Branton
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Suluhisho teule

Please note that your crash reports are showing that you still have addons installed on your browser. It appears that the issue may be caused by the iCloud Bookmarks addon, as reported in bug 1097138.

Can you please ensure that this addon is disabled from your browser?

Gea_T
Gea_T Mwenye swali
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Hi,

Thank you. I disabled the addon. It is stable now.

Wesley Branton
Wesley Branton
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No problem. Glad I could help.