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Can't log in to a site I trust - The Guardian (London) newspaper Soulmates

  • 2 majibu
  • 2 wana tatizo hili
  • 1 view
  • Last reply by immyewyas

immyewyas
immyewyas
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My Firefox search engine preferences are set to avoid pornography. It is preventing me from accessing Guardian Soulmates, of which I am a member - a respected introduction site owned by the Guardian newspaper in London.

My Firefox search engine preferences are set to avoid pornography. It is preventing me from accessing Guardian Soulmates, of which I am a member - a respected introduction site owned by the Guardian newspaper in London.

All Replies (2)

Gert Van Waelvelde
Gert Van Waelvelde
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Hello,

In order to better assist you with your issue we need some more information.

  • How exactly are you prevented from logging in into the website?
  • How do you normally log in? Provide detailed steps please.
  • Is there an error message on the website? What does it say exactly?

Thank you!

immyewyas
immyewyas Mwenye swali
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I _ get this message when I go to https://soulmates.theguardian.com/login

Secure Connection Failed The connection to soulmates.theguardian.com was interrupted while the page was loading. 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

But however I try - I cannot get onto the site.