This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I refreshed Firefox, but i'm still stuck on a proxy

  • 2 majibu
  • 1 ana tatizo hili
  • 16 views
  • Last reply by Deluxe

more options

Hello, I seem to be stuck on a proxy that's in another language other than English.

I tried re-installing Firefox but that didn't work. I tried refreshing Firefox but that didn't work.

Does anyone know how to get Firefox to how it was before ?


Thanks

Hello, I seem to be stuck on a proxy that's in another language other than English. I tried re-installing Firefox but that didn't work. I tried refreshing Firefox but that didn't work. Does anyone know how to get Firefox to how it was before ? Thanks

All Replies (2)

more options

Do you see this proxy in the Firefox connection settings?

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

If you do not keep changes after a restart or otherwise have problems with preferences, see:


Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Thanks for replying

I tried all 4 options under internet connections, Firefox would give me proxy error messages when I'd try to go on some websites.

But now it's fine, I'm not sure what did it.

I know a website was in another language, it was a redirect, but I was able to access the US version by clicking on a fix link, and now it doesn't redirect me.

A website that helped was: amibehindaproxy.com

It said I'm no longer behind a proxy, so I guess problem solved ?