This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mailto set to outlook but outlook error "Navigation to Webpage Cancelled"

  • 3 majibu
  • 1 ana tatizo hili
  • 5 views
  • Last reply by reidkirk

more options

Outlook will open with a new message in the Windows 8.1 page but not with my Outlook application. A new Outlook window is created in the Outlook application but has the error "Navigation to Webpage Cancelled"

Outlook will open with a new message in the Windows 8.1 page but not with my Outlook application. A new Outlook window is created in the Outlook application but has the error "Navigation to Webpage Cancelled"
Attached screenshots

All Replies (3)

more options

How are you using both Hotmail and the Outlook application with mailto?

more options

I moved over to @outlook.com but kept the same alias as @hotmail.com but the account is set up on outlook.com. I tried opening a new account as @outlook.com and setting that as the default in the Outlook app and it does the same thing.

more options

I set Outlook as the default for opening "Mailto" links and it sort of works now. I still get a new instance of Outlook opened with the error message but a New Message window with the link inserted also opens. Let me know if anyone knows of a setting that will open a new message window only.

Thanks for the response.