This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox was just updated on my system and now my.yahoo.com won't load as my homepage. Explorer will load it.

  • 2 majibu
  • 3 wana tatizo hili
  • 4 views
  • Last reply by cor-el

JFK20
JFK20
more options

The message I get is: The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies.

    Try again

If I enter the same link - http://my.yahoo.com in the line at the Explorer browser - the Home Page opens properly.

The message I get is: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. Try again If I enter the same link - http://my.yahoo.com in the line at the Explorer browser - the Home Page opens properly.

Chosen solution

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Read this answer in context 👍 0

All Replies (2)

JFK20
JFK20 Mwenye swali
more options

I guess FF updated meto 44.0.2 - which has caused problems making it unusable for me. How do I go back to the previous version?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Suluhisho teule

Clear the Cache and remove the Cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"