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thunderbird opens then crashes

  • 3 majibu
  • 2 wana tatizo hili
  • 3 views
  • Last reply by christ1

splondon
splondon
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I click on the Thuderbird icon, it opens, then crashes

If I open in safe mode, it does not crash, but I cannot select multiple e-mails to delete for example, otherwise it crashes

I click on the Thuderbird icon, it opens, then crashes If I open in safe mode, it does not crash, but I cannot select multiple e-mails to delete for example, otherwise it crashes

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

splondon
splondon Mwenye swali
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I don't get a crash report or anything - one moment Thunderbird is open, the next it is closed - no reports, no warning, no nothing, open then closed

christ1
christ1
  • Top 25 Contributor
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If I open in safe mode, it does not crash,

Disable all your extensions. Then enable them one at a time until Thunderbird crashes upon start up.