This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I sync my Android when there is no Sync button where it should be?

  • 2 majibu
  • 15 wana tatizo hili
  • 1 view
  • Last reply by Buddyboy

Buddyboy
Buddyboy
more options

I established a Firefox account on my main PC and want to sync bookmarks, etc., to my Android tablet. Firefox is installed on my tablet and, like my desktop, is fully up to date. I sign into my account on the Android then look for the Sync button under settings. It is not there. How do I proceed with a sync, please? My main PC is OSX El Capitan. My tablet is Samsung S6.

I established a Firefox account on my main PC and want to sync bookmarks, etc., to my Android tablet. Firefox is installed on my tablet and, like my desktop, is fully up to date. I sign into my account on the Android then look for the Sync button under settings. It is not there. How do I proceed with a sync, please? My main PC is OSX El Capitan. My tablet is Samsung S6.

Chosen solution

christ1 said

Android Settings - Accounts - Firefox Tap the 3-dot menu - Sync now As syncing happens in the background automatically there shouldn't be any need to manually trigger a sync though.

Thanks, christ1. However, as I stated in my question, there is no Sync button where you said it should be. That is as standard answer that does not apply on my installation. Am I alone, I wonder? Did Mozilla change something? Having said that, I was finally able to log in on both devices and now find they have synced themselves, so mission accomplished in the end.

As an aside, my problems were caused by the lack of clarity by the postings on this and other issues. They tell me to log in but do not clearly state where to log in, nor do they say what device to log in in the first place. I find this a lot when I am searching for solutions like this but I am nonetheless grateful that help is out there.

Thanks again. I remain a Firefox devotee.

Read this answer in context 👍 2

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Android Settings - Accounts - Firefox Tap the 3-dot menu - Sync now

As syncing happens in the background automatically there shouldn't be any need to manually trigger a sync though.

Buddyboy
Buddyboy Mwenye swali
more options

Suluhisho teule

christ1 said

Android Settings - Accounts - Firefox Tap the 3-dot menu - Sync now As syncing happens in the background automatically there shouldn't be any need to manually trigger a sync though.

Thanks, christ1. However, as I stated in my question, there is no Sync button where you said it should be. That is as standard answer that does not apply on my installation. Am I alone, I wonder? Did Mozilla change something? Having said that, I was finally able to log in on both devices and now find they have synced themselves, so mission accomplished in the end.

As an aside, my problems were caused by the lack of clarity by the postings on this and other issues. They tell me to log in but do not clearly state where to log in, nor do they say what device to log in in the first place. I find this a lot when I am searching for solutions like this but I am nonetheless grateful that help is out there.

Thanks again. I remain a Firefox devotee.