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Changed my account password and lost my data cynced

  • 3 majibu
  • 1 ana tatizo hili
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  • Last reply by Paul

Muhammed_Hamza
Muhammed_Hamza
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You change the Password to the account and lost all your data synced with my firefox account (Bookmarks - useres - passwords - history) what can I do ?

You change the Password to the account and lost all your data synced with my firefox account (Bookmarks - useres - passwords - history) what can I do ?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Yes, resetting the Firefox Account password automatically deletes the dats on the Sync server. see the screenshot

Muhammed_Hamza
Muhammed_Hamza Mwenye swali
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IT'S SO STUPED , I TRUSTED YOU BUT YOU ARE NOT TRUSTWORTHY SO I'LL UNINSTALL FIREFOX AND TELL ALL MY FRINDES AND OTHER PEOPLE TO UNINSTALL IT BECOUSE YOU ARE SO STUPED COMPANY.

Paul
Paul
  • Moderator
  • Top 10 Contributor
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Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.