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Incoming messages with attachments are broken

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  • Last reply by Toad-Hall

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Hello everybody,

When I recieve messages with an attachment (often PDF-file), I can't open the attachments. I get an error-messages that the attachment is damaged.

What is the reason for that + what is the best place fore storing attachments on the pc (in the directories from Thunderbird) ?

Thanks for the respones

Hello everybody, When I recieve messages with an attachment (often PDF-file), I can't open the attachments. I get an error-messages that the attachment is damaged. What is the reason for that + what is the best place fore storing attachments on the pc (in the directories from Thunderbird) ? Thanks for the respones

All Replies (1)

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Maybe you have an anti-virus product scanning all incoming mail. Suggest you access the anti-virus product and stop scanning incoming mail.

You could test: Start computer in 'Safe mode with Networking' Start Thunderbird.