This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am not getting a link on my sync confirmation emails. What to do.

JohnTiffany
JohnTiffany
more options

I am installing Firefox on a repaired computer (new hard drive). I have a sync account. When I receive a sync confirmation email there is no link to confirm on it. How do I get round this. Sync appears to be working on my Android devices.

I am installing Firefox on a repaired computer (new hard drive). I have a sync account. When I receive a sync confirmation email there is no link to confirm on it. How do I get round this. Sync appears to be working on my Android devices.

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

You may want to have a look at your email provider or client software in case that element of the email is being blocked.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

JohnTiffany
JohnTiffany Mwenye swali
more options

I think you are right. I got the link on my Android phone and was able to set up Sync OK. My email on the PC is btinternet.com on windows 10. I hope I don't need to reset sync again anyway.