Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After donating to your site through Paypal I was not given an opportunity to log out of Paypal.

  • 3 majibu
  • 3 wana tatizo hili
  • 1 view
  • Last reply by JeanneCe

more options

After donating to your site through Paypal I was not given an opportunity to log out of Paypal. Fortunately I realised this straightaway and opened a new window in order to check out of Paypal. I will now change my Paypal password. Really bad. I won't be donating again.

After donating to your site through Paypal I was not given an opportunity to log out of Paypal. Fortunately I realised this straightaway and opened a new window in order to check out of Paypal. I will now change my Paypal password. Really bad. I won't be donating again.

Chosen solution

Hi JeanneCe, having not donated myself, I don't know the details of how data flows back and forth to PayPal in that process.

The contact email for the people in charge of donations is donate@mozilla.org in case you want to bring the problem to their attention (I don't think they read the tech support forums).

Read this answer in context 👍 1

All Replies (3)

more options

To answer your question I think you have to go on the official site of paypal from the it will be able to solve your problem here the address of the site: https://www.paypal.com/us/webapps/mpp/express-checkout

more options

Suluhisho teule

Hi JeanneCe, having not donated myself, I don't know the details of how data flows back and forth to PayPal in that process.

The contact email for the people in charge of donations is donate@mozilla.org in case you want to bring the problem to their attention (I don't think they read the tech support forums).

more options

Thank you both for your replies - much appreciated. I hope my problem will cue other people to go to the Paypal site to make sure they log out - and I'll use the donate @mozilla.org page to let them know.